If your question is not answered here, please submit it to
FAQ@network-it.net.
What software do you support?
Network-IT will support all Microsoft products and most of the other software products commonly used
by small businesses.
I
have a friend that knows something about computers and he
usually takes care of our problems?
We've found through years of experience that many small businesses use a friend, relative or an employee
that has another job function, to try to manage their computer systems. However, these people often
aren't up to date with the latest technologies or solutions, are unavailable when you need them, and
don’t have the time to be proactive. This is costing you lost productivity and bringing
your business to a standstill. Network-IT is a solution that allows you to contact a qualified team
of experts 24 hours a day, 7 days a week. Network-IT will also work with you to improve or add
to your current network to avoid problems in the future.
Why
shouldn't I just call the manufacturer of
my computer for help?
That does seem to make sense, doesn't it? However, most people who have tried this just get very frustrated. They
experience long hold times, they are often asked to perform some task on their computer that they don’t
understand or know how to do, and being charged $35 for every call it’s enough to drive you crazy.
Network-IT will solve any problem with your computer immediately over the Internet or phone. If we can't,
we can send one of our technicians over at your earliest convenience to take care of it in person.
How
can I access my business computer from home?
Blurb about VPN or SBS “remote web workplace” (RWW)
How
can I access my email from home?
Blurb about OWA
Can
you remotely troubleshoot my PC problem?
Yes! Blurb about all our clients on service plans enjoy remote administrations as well as…..
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