Why search frantically for a phone number and dependable computer doctor when your system gets the flu? Why not plan ahead and keep your computers - and your business - healthy?

Network-IT offers two categories of monthly support agreement to assist you and your business. Take your pick: Plan-IT and Protect-IT. Plan-IT is a form of pre-paid hours and provides you with various other benefits. Protect-IT moves away from the hourly model. All existing systems and functionality is covered for one monthly price. Choose the plan most appropriate for your needs and relax - we'll take care of you.

Plan-IT

  Platinum Gold Silver Bronze On-Request
(no plan)
Monthly Hours 16 12 8 4 n/a
Discount for Additional Hours 16% 12% 8% 4% n/a
Telephone Support unlimited 2 hrs included 1 hr included 1/2 hr included hourly rate
Travel Charge* none 75% discount 50% discount 25% discount round-trip
Emergency Response** 4 hours same day next day 2nd day best efforts @ 1.5x rate
Emergency Response Eve/Weekend 1.5x rate 2x rate 2x rate 2x rate 2x rate
Scheduled Eve/Weekend 1.25x rate 1.5x rate 1.5x rate 1.5x rate 1.5x rate


*To primary office. Additional charges may apply to satellite offices.
**Faster response times at 1.5x rate.
 

Other Benefits only our Support Plan clients enjoy:

  We will respond ASAP (off-hours) to messages left off-hours.
   We will maintain an inventory of your computer equipment.
   Free ground shipping on products purchased.


Protect-IT

The primary purpose of this agreement is to keep your systems running smoothly with one investment, regardless of the number of hours required to maintain the functionality of your systems. If you wish to add functionality to your network, you can do so at a reduced hourly rate (this includes such items as adding a server or adding wireless networking). Please note that this is an agreement for labor, not parts.

As part of the maintenance agreement, Network-IT will provide pro-active services to help prevent network critical issues. These services include but are not limited to: ensuring anti-virus updates, check backup and server logs, apply service packs.

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Call our office at 860-345-7440 to determine which is the best plan for you and to get a quote on your monthly investment.

  Copyright 2006 Network-IT LLC. All rights reserved.                                     208 Freeman Road, Middletown, CT  06457                                877-345-7440
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